Framework’s Software and Firmware Woes: Addressing the Issues
Since its inception in 2021, Framework has gained recognition for its innovative laptops that prioritize modularity, repairability, and upgradeability. However, the company’s software and firmware offerings have been a thorn in users’ sides, leaving many questioning Framework’s commitment to longevity and sustainability.
Delays, Bugs, and Lack of Transparency
Framework’s software and firmware updates have been plagued by significant delays and inconsistencies. BIOS updates, which are crucial for performance optimizations, bug fixes, and security patches, have been subject to prolonged beta testing processes, leaving users in limbo.
In addition to the delays, Framework has faced criticism for its lack of transparency regarding software and firmware updates. Users have often been left in the dark about the status and timelines of updates, leading to frustration and dissatisfaction.
Addressing the Concerns
Recognizing the severity of these issues, Framework has acknowledged the need for improvement. The company has outlined several steps it is taking to address the challenges:
Dedicated Software Team
- Framework has expanded its software team to focus specifically on improving software and firmware quality and timely delivery.
Improved Beta Testing Process
- The company is implementing a more rigorous beta testing process with clear acceptance criteria to ensure that updates are free of critical bugs before release.
Clearer Communication
- Framework is committed to providing regular updates on software and firmware developments, including estimated timelines and status updates.
Community Involvement
- Framework plans to engage with its user community to gather feedback, identify issues, and prioritize updates based on user needs.
Upcoming Updates
Alongside these initiatives, Framework has shared details of upcoming software and firmware updates:
- New Features: Framework is working on introducing new features, such as power-state improvements, an automated fan curve, and power profiles that allow users to customize performance and battery life.
- Security Updates: The company is prioritizing security updates to ensure that Framework laptops remain protected against known vulnerabilities.
- Linux Support: Framework has a dedicated team working on improving Linux compatibility, including native UEFI support, power management optimizations, and hardware controls.
While Framework acknowledges that these improvements will take time and effort, the company is committed to addressing the concerns raised by its users. By expanding its software team, implementing a more rigorous beta testing process, and engaging with its community, Framework aims to deliver reliable and up-to-date software and firmware for its popular modular laptops.
Mehek 
Deepika