Valve Tightens Steam Refund Policy, Time Spent in Early Access Now Counts
Valve has announced an update to its Steam refund policy that will affect gamers who take advantage of the platform’s Early Access and Advanced Access programs. Previously, players could enjoy hours of gameplay during these pre-release periods and still be eligible for a refund within 14 days of the game’s official launch.
No More Loophole for Early Access Playtime
Under the new policy, playtime spent in Early Access or Advanced Access will now count towards the two-hour refund limit. This change aims to close a loophole exploited by some players who would play games for extended periods before launch and then request a refund once the title had been fully released.
According to the updated policy, “When you purchase a title on Steam prior to the release date, the two-hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until the release date.”
Pre-Order Refunds Remain Unchanged
The updated policy does not affect pre-order refunds for titles that are not playable prior to their release date. Players can still request a refund for these games at any time before launch.
Impact on Gamers
The change in the Steam refund policy is likely to have a significant impact on gamers who frequently participate in Early Access or Advanced Access programs. Those who have been using these programs to “try before you buy” may now be hesitant to invest significant time in games before their official release.
- Potential Benefits: The new policy may discourage players from abusing the refund system and could potentially improve the quality and stability of Early Access and Advanced Access releases.
- Potential Drawbacks: The change could also discourage gamers from trying new games during these pre-release periods, which may limit their exposure to innovative and experimental titles.
Conclusion
Valve’s updated Steam refund policy is a measured response to the growing trend of players abusing the refund system. While the change may impact some gamers who have been exploiting the loophole, it is ultimately a fair and reasonable measure that will help to maintain the integrity of Steam’s refund policy.