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NetEase Apologizes for “Inappropriate and Misleading” Marvel Rivals Contract
NetEase, the developer behind the upcoming multiplayer shooter Marvel Rivals, has issued an apology for a contract it sent to content creators who wanted to participate in the game’s alpha playtest. The contract contained a non-disparagement agreement that forbade streamers and creators from being critical of the game, a move that sparked outrage among the gaming community.
A Draft Misunderstanding
In a statement emailed to PCGamesN, NetEase expressed regret for the “inappropriate and misleading terms” in the contract. The company explained that the contract was a “draft version” intended to foster long-term collaboration with content creators. NetEase emphasized its desire to receive more “meaningful and consistent feedback” through this collaboration.
“Open for both suggestions and criticisms”
The apology was followed by a post in the content creator Discord for Marvel Rivals from one of the community managers. The post acknowledged the feedback regarding the contract’s terms.
“Our stance is absolutely open for both suggestions and criticisms to improve our game,” the Discord post said. “We are now working to revise the miscommunication terms from our commitment.”
Gamers Denounce Restrictive Terms
Content creators, streamers, and gamers alike had criticized the initial contract’s terms. The non-disparagement agreement would have prohibited any form of negative public feedback on the game, including “satirical comments” and “subjective negative reviews.”
Many saw this as an attempt by NetEase to stifle criticism and prevent honest feedback. Professional gamer and Twitch streamer Brandon ‘Seagull’ Larned shared a copy of the contract, highlighting the restrictive language.
A Promise of Revision
NetEase has committed to working with content creators to revise the agreement. The revised terms will be shared with the community once both parties have discussed and agreed upon them.
“All terms will go live only when both parties have discussed and have agreed,” NetEase stated.
A Cautionary Tale for Game Developers
The Marvel Rivals contract controversy serves as a cautionary tale for game developers. Restrictive terms that silence critics can damage relationships with the gaming community. Openness to feedback, even negative feedback, is crucial for improving games and fostering a positive gaming environment.
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Mehek